![]() Overall knowledge of client, client expectations and goals to effectively present information, respond and follow up on questions and inquiries from clients.Ensure that all client contractual obligations are being met while communicating any contractual risks appropriately.Responsible for the retention and growth of a group of existing clients and successful onboarding of new clients. ![]() In this role you will wear many hats, but your knowledge will be essential in the following: As an Account Manager, you demonstrate internally and externally solid understanding of the success drivers and best practices to maximize client retention, revenue growth, relationship and reference-ability. ![]() It will be necessary to support the Expansion, Strategic Accounts and/or Sales teams with growth efforts. You will oversee day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. In this role, you will have primary responsibility working with clients to create a plan for their program while promoting best practice program design and ensuring flawless execution. You are a skilled client management/success professional who is dedicated to your craft and capable of working under limited supervision. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood. ![]() Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. ![]()
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